Locked out of my portfolio and hoping to gain access again

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  spotierjones · Member · May 26, 2021 at 10:27 pm

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  Hello!
  I’m contacting you all in hopes to gain access to my portfolio again. The school year has ended and I’d like to add some work from my semesters. Unfortunately, it seems I’ve reset the password at some point and forgot the new password. And so when I tried to use the process to reset the password again, it won’t send my email a reset code.

  The email associated with the portfolio is my school email. I’ve attached it below if you think you could try sending one again.

  (email visible only to moderators and staff)

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  staff-blorbo · Staff · May 26, 2021 at 11:01 pm

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  We don’t have any accounts under that email address.

  What is the URL of the site you’re trying to access?

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  supernovia · Staff · May 26, 2021 at 11:15 pm

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  Hi! I don’t see an account with that — could you send a link to the site you’re trying to access?

  If the site is hosted here on our servers this may help:

  Recover Your Account

  You may also be able to log out and log back in with the email address that gets notifications and what not.

  Or, for your own copy of WordPress with a different host, ask your host for help with this:
  https://wordpress.org/support/article/resetting-your-password/