Locked Out of my Sites
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I transferred my domain to Shopify and when I tried to transfer it back, something must be broken. Now I’m locked out of everything and have no way to access the codes or literally any part of my sites. It’s also nearly impossible to reach a WordPress human. Has this happened to anyone?
The blog I need help with is: (visible only to logged in users)
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That sounds frustrating. Domain transfer and account access problems aren’t something anyone here in the forums can look into, since they need access to the backend of your account.
I’ve added the modlook tag to this topic so staff will see it and follow up here. If you’re on a paid plan, you can also reach them through the help options in your account while you wait.
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Hi there,
Sorry to hear you’re running into trouble getting your domain pointed back to WordPress.com. I’ve sent you a direct follow-up email so we can work through this together. Please keep an eye on your inbox!