Locked-out of site

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  rh240 · Member · Jul 17, 2019 at 10:07 pm

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  I attempted to change the URL of my site and now have been locked out of my site. How do I get back in and how do I change my URL? Thank you

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  staff-doublebassd · Staff · Jul 17, 2019 at 10:24 pm

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  Hi there,

  What is the URL of the site you are referring to?

  I do not see any sites connected to the account you are contacting us from. Is it a WordPress.com hosted site?

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  rh240 · Member · Jul 17, 2019 at 10:29 pm

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  yes

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  rh240 · Member · Jul 17, 2019 at 10:30 pm

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  http://www.themedicinethread.com

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  rh240 · Member · Jul 17, 2019 at 10:30 pm

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  I tried to change it to http://www.lifeforcetherapy.bodywork.com

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  staff-blorbo · Staff · Jul 17, 2019 at 10:35 pm

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  That is a self-hosted WordPress.org site, which we really can’t help with here.

  To clear up any confusion, WordPress.com and WordPress.org are two different entities: http://support.wordpress.com/com-vs-org/

  With that said, you can fix it directly in your database following this guide: https://wordpress.org/support/article/changing-the-site-url/#changing-the-url-directly-in-the-database (you’ll find phpMyAdmin in your hosting account’s control panel)

  WordPress.org has complete documentation for self-hosted/installed versions of WordPress.org at https://wordpress.org/support/ and support at https://wordpress.org/support/forums/

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  rh240 · Member · Jul 17, 2019 at 10:59 pm

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  Ok, great. Thank you for your help and clarification.