Locked out of website

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  skipsrusltd · Member · Oct 3, 2019 at 1:39 pm

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  Hi, i am an admin of the word press website http://www.skipsrus.com. The website has been locked and is not responding as there has been too many attempts to log in. This is because there is a rather complex password. I cannot get back into the website to run SSL which i need to do today. Is it possible to change the account password or re access it? thanks

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  staff-zinnia · Staff · Oct 3, 2019 at 4:10 pm

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  Hi –

  skipsrus.com does not use the managed hosting environment from WordPresss.com. You will need to visit https://wordpress.org/support/forums/ to get assistance with that site. It looks like you’re hosted by TSO Host so you can also try contacting them.

  Password reset for WordPress.org documentation is here:
  https://codex.wordpress.org/Resetting_Your_Password