Locked out of website

• 

  mankro · Member · May 15, 2015 at 11:32 pm

  • Copy link
  • Add topic to favorites

  I’ve been locked out of my website due to too many failed login attempts when I forgot my password. How do I gain access again? thank you

  The blog I need help with is: (visible only to logged in users)

• 

  rachelmcr · Member · May 18, 2015 at 10:18 am

  • Copy link

  Hi there,

  Your site at http://www.mandyleephotography.com.au/ is a self-hosted WordPress site (using the free software from WordPress.org). The WordPress.com support staff don’t have the tools and access to help with login issues on self-hosted WordPress sites.

  One option is to go to the site’s login page at http://www.mandyleephotography.com.au/wp-login.php and use the “Lost your password?” link to reset your password. You can also take a look at the WordPress.org guide to Resetting Your Password for more ways to regain access to your site.

  If you need more help, please contact your website host or head to the WordPress.org forums, where you can get more help with self-hosted sites. Best of luck!