Locked out of website.
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Hello,
I own masscastapp.com. I believe someone is trying to hack into my account bc everytime I go to edit it, the account is locked and I have to wait 22 hours for it to let me log back in & when I am able to log back in I cannot change my admin email to my normal email. It is a masscastwpserver email I cannot log into
Please Help!
WP.com: Unknown
Jetpack: Unknown
Correct account: Unknown -
Hi,
It looks like your site is using the open-source WordPress software (from WordPress.org) but is hosted with another webhost.
We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:
https://wordpress.org/support/forums/
Depending on the level of support that is included with your hosting plan, your webhost’s support team may also be able to assist.
If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:
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