Locked out of website administration

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  bristolreiki · Member · Nov 12, 2021 at 11:41 am

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  I cannot login to my website. None of the email addresses I use and or password combinations work, so I cannot get a password reset. What can I do ??

  WP.com: Yes
  Correct account: Unknown

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  staartmees · Member · Nov 12, 2021 at 12:00 pm

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  What is the URL of your website?

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  bristolreiki · Member · Nov 12, 2021 at 12:04 pm

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  Hi
  It’s http://www.bristolreiki.com

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  fstat · Staff · Nov 12, 2021 at 2:43 pm

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  Hi there,

  If you can’t reset your site’s password, then it’s best to contact HostPapa which appears to be your hosting provider. They might be able to help you with your login issue.

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  bristolreiki · Member · Nov 12, 2021 at 2:51 pm

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  I’ll try it thanks, but can’t see how they could do that as its a WordPress login , not hostpapalogin, but I’ll try it

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  supernovia · Staff · Nov 15, 2021 at 6:33 pm

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  They may be able to help with this:
  https://wordpress.org/support/article/resetting-your-password/

  Cheers!