locked out of WordPress

  • Unknown's avatar
    ekoscinski · Member ·

    I am creating my friend’s website and it was not working properly, so I cleared my cache and cookies to see if that helped, and now I’m locked out and it claims that the site username isn’t in WordPress.

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

    The blog I need help with is: (visible only to logged in users)

  • staff-blorbo · Staff ·

    What is the URL of the site you’re trying to access?

    NOTE: We can only assist with websites hosted here at WordPress.com. If you’re using the WordPress software, but hosted elsewhere, you will need to reach out to your hosting provider or the WordPress.org community for guidance: https://wordpress.org/support/

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