locked out this account

  • Unknown's avatar
    mtnloyalty1994 · Member ·

    I’ve been locked out of this account for years, I can’t get in as I can no longer access my old email address. Id like to get into this account as its all my design work, and was my portfolio website which I would like to keep adding too.

    Site: (email visible only to moderators and staff)/.
    WP.com: Yes
    Correct account: Unknown

  • fstat · Staff ·

    Hi there,
    If you don’t have access to the email address associated with that account, then in order to regain access to it, we’ll need one of the following things:

    * A transaction ID for any upgrades purchased for the account

    https://en.support.wordpress.com/transaction-id/

    * The WordPress.com account activation link, which we sent to your email address when you first registered with us.

    For more information please read our Account Recovery guide:

    Recover Your Account

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