Locked website

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  butterflyflame · Member · Feb 2, 2023 at 8:06 pm

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  Website has been locked by wp without my permission. Email connected to this website is inoperable.

  WP.com: Yes
  Correct account: Unknown

  The blog I need help with is: (visible only to logged in users)

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  butterflyflame · Member · Feb 2, 2023 at 8:52 pm

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  Locked out of website/account. Email address connected to this locked website is no in use or work.

  WP.com: Yes
  Correct account: Unknown

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  staff-totoro · Staff · Feb 2, 2023 at 10:45 pm

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  Hi there,

  The only sites I see on your @butterflyflame WordPress.com account when I check on our end are listed here:

  • https://butterflyflame.wordpress.com/

  Is it possible you created your site under a different login that we are not able to see? 

  I can confirm that youcanrunwithlilah.wordpress.com is registered at WordPress.com but is under a different account and not your @butterflyflame login. If you do not recall how to log in to your other account you can fill out the form here to get assistance from our Account Recovery team: https://wordpress.com/wp-login.php?action=recovery

  Hope that helps. Please let us know if you have any more questions.