locked wordpress account

  • Unknown's avatar

    Hi!
    So… on july 18th I received an email saying:

    ‘ Your login credentials were recently discovered in a list of compromised accounts published by security researchers. This list was not generated as a result of any security issue on WordPress.com, but rather an external site or service that you also use being hacked and their user data leaked by the attackers.
    For your security, we have temporarily locked your WordPress.com account.
    Until your password has been reset you will not be able to access your sites’

    So… I reseted my password but I still can’t access the wp-admin page. Instead I’m lead to a page that looks like I just created a new account.. and my blog still doesn’t show in the browser (blogdalucordeiro.com).

    What do I do?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi there, this site, blogdalucordeiro.com, is not coming up for me, and when I check that domain name, and when I check that domain name in our system, it is not finding any information on it. Can you double check to see if there is a typo in that domain name, and if not, can you give us the username of the account that the reset email references?

  • Unknown's avatar

    Hi! The correct url is blogdalucordeiro.com.br , sorry. But it doesn’t come up either.
    The username is: lucianacordeiroval

  • Hi there,

    Your site blogdalucordeiro.com.br is not hosted with us (WordPress.com).

    The email you received is about your WordPress.com account lucianacordeiroval that has one site that has no content in it (blogdaluhdotcom.wordpress.com).

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