Log In

  • Unknown's avatar
    adh1121 · Member ·

    I have been trying to log into my account for hours. It tells me that my VALID login doesn’t work, so I go to change the password and try to log in again after selecting Customize Theme. It never ‘holds’ this information and I try again and again and again. Can you help?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    justjennifer · Member ·

    Hello there, it looks like your site is using name servers that aren’t associated with WordPressdotcom Have you tried contacting your web hosting provider, BlueHost, for assistance? If they say this is a WordPress problem, you’ll want to head over to https://wordpress.org/support where they likely have more experience with the type of issue you are having.

    Just to clarify, this support forum assists users of WordPressdotcom hosted sites and the guidance provided here may not be relevant to DIY WordPress.org sites hosted with an external hosting provider (e.g. Bluehost, GoDaddy, etc.). For more information on the differences: https://en.support.wordpress.com/com-vs-org/

    Best wishes

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