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  johnd55814090a6 · Member · Feb 11, 2020 at 11:23 am

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  hi ! we used have easy logo in creds and seems to have messed them up. how can i get reset done. the assumed email address (username) associated w the account – is ‘not found’ ? thx john

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  staff-zinnia · Staff · Feb 11, 2020 at 3:28 pm

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  Hi John –

  Please share the URL of the site in question so we can take a closer look at the logo.

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  johnd55814090a6 · Member · Feb 11, 2020 at 3:38 pm

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  hi !

  http://www.southernsunsolar.co.za

  j

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  staff-zinnia · Staff · Feb 11, 2020 at 4:00 pm

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  Thanks. It looks like y’all are set up on the open source WordPress.org software. The site does not use our hosting from WordPress.com. These are 2 different versions of WordPress.

  WordPress.com vs. WordPress.org

  I can see the current name servers on that domain are pointed to
  ns1.dns-h.com
  ns1.host-h.net
  ns2.host-h.net