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  fuzeskin · Member · Dec 29, 2020 at 4:36 pm

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  when I am directed to fuzeskin.com/wp-admin, I am unable to log in with the username fuzeskin or the email address (email visible only to moderators and staff). additionally, the (email visible only to moderators and staff) is nonfunctional and needs to be changed. what do I do?

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  staff-mckluskey · Staff · Dec 30, 2020 at 12:14 pm

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  Hi there!

  I’m afraid that your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites hosted elsewhere; we can only assist with sites hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:
  https://wordpress.com/support/com-vs-org/.

  You can look for help at the community forums here: https://wordpress.org/support/forums/.

  http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.