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  • Unknown's avatar

    I want to comment on another WP site but cannot log in. Has my account been deleted/inactivated?

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Hi there,

    What is the URL of the site you are trying to comment on? Happy to take a closer look from our end, thanks!

  • Unknown's avatar

    Thanks for your response.

    https://fictioncanbefun.wordpress.com/ is the site I wanted to comment on.

    I have now been able to do that from my own site, but not when hitting the reply button on theirs. So I’m puzzled!

  • Thanks for the link. You shouldn’t have any issues commenting on that site. Could you describe what exactly happens when you’re trying to comment? Do you see the black WordPress.com bar at the top of the page when trying to do so, are you being asked to log in constantly? The more you can tell us, the better we can advise. Thanks!

  • Unknown's avatar

    What happened yesterday was that I pressed ‘Leave a reply@ wrote the reply then clicked on the WordPress logo to sign in and send. This is what I normally do and normally it works. Up comes the login options and I log in with my WP account, post gets sent.

    Yesterday the sign in block appeared and vanished instantly. Eventually I got a box which said effectively (I can’t recall the exact wording) that there was no such account or the account was closed.

    Today there is no problem!

  • That’s a weird issue. Let’s hope that it was due to a cache or connection issue.

    Please let us know if this happens again and we’ll help you troubleshoot it.

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