log in

• 

  marilynambachtlv · Member · Aug 19, 2022 at 4:59 am

  • Copy link
  • Add topic to favorites

  i cannot log in. the page just redirects itself to the same after entering correct log in and password. when i try to ‘forget password’ i dont get a link to my email address
  please help i cant get in my site since over a week

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  fstat · Staff · Aug 19, 2022 at 9:38 am

  • Copy link

  To recover access to your site, please follow the instructions in this guide:

  https://wordpress.org/support/article/resetting-your-password/

  If you’re not familiar with the database editor or the command line interface, you can ask your host to help you with those.

  Please note that the best place to get help with your WordPress site are these forums:

  https://wordpress.org/support/forums/

  The forum you have posted is for the WordPress.com hosting platform, which is different than the WordPress software that your site is using. You can learn more about these differences here:

  WordPress.com vs. WordPress.org

• 

  marilynambachtlv · Member · Aug 20, 2022 at 11:04 am

  • Copy link

  thank you but it doesnt let me change password. the page keeps redirecting when i do wp-admin to this link https://www.marilynambach.com/wp-login.php?redirect_to=https%3A%2F%2Fwww.marilynambach.com%2Fwp-admin%2F&reauth=1
  if i suggest to change password i dont receive an email
  im no pro but im stuck now cant enter site since 10 days
  did i accidentally do the wrong plugin?

• 

  staff-doublebassd · Staff · Aug 20, 2022 at 5:16 pm

  • Copy link

  Hi there,

  I would go ahead and reach out to your host regarding this password issue since they have access to your account. It appears the site is hosted with Previder B.V. You can reach out to them here:

  https://previder.nl/support

  Hope this helps.