log in blog

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  karolede · Member · Jul 17, 2019 at 2:00 pm

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  Hi, I have a blog called porfavormenoslixo.com.br and today I just can’t log in to my admin account and also I can’t see the website online.

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  fstat · Staff · Jul 17, 2019 at 2:32 pm

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  Hi there,

  Your site is not hosted by us (WordPress.com). It is using the open-source WordPress.org software and it is hosted by Hostgator. Therefore, you need to contact them regarding your issue.

  We’re only able to provide support for WordPress websites that are hosted by us. For help with your site you need to ask over at the WordPress.org forums:

  https://wordpress.org/support/forums/

  If you want to know more about the differences between WordPress.com and the open-source WordPress.org software you can read this article:

  WordPress.com vs. WordPress.org

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  karolede · Member · Jul 17, 2019 at 2:39 pm

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  Thanks:)
  Sorry for the mix up with WordPress.