log in help

  • Unknown's avatar
    vonniebird · Member ·

    I’m locked out of my site. How do I get back in?

    The blog I need help with is: (visible only to logged in users)

  • staff-doublebassd · Staff ·

    Hi there,

    Your site appears to be a self-hosted, WordPress (also called “.org”) site.

    To clear up any confusion, WordPress.com and WordPress.org are two, different entities, but the essential difference is that we don’t have access to all WordPress sites, only ones hosted on our WordPress.com servers. For more information, please see:

    WordPress.com vs. WordPress.org

    However, if you have access to the server control panel through your web host, it is always possible to regain access to a self-hosted, WordPress site. This WordPress.org Codex article will walk you through the steps:

    http://codex.wordpress.org/Resetting_Your_Password

    Also, you may wish to contact your hosting support team for direct assistance. Look like you’re hosted with Hostgator – I’d contact them and see if they can assist you.

    Hope this helps!

  • The topic ‘log in help’ is closed to new replies.