Log in troubles

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  mari5777 · Member · Oct 8, 2019 at 1:41 pm

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  Hi, my friend installed WordPress with the theme I’ve bought to hosting page and domain, but now I have troubles with loging in to my page. How I can get back access to my page?

  The blog I need help with is: (visible only to logged in users)

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  staff-zinnia · Staff · Oct 8, 2019 at 2:11 pm

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  Hi –

  I am not sure that you are actually set up on the WordPress.com managed hosting environment. It sounds like you may be using the other version, which is the open source WordPress.org software.

  Please share the URL to your site so we can help you get in the right direction for some help.

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  forrest5777 · Member · Oct 8, 2019 at 2:32 pm

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  There are some technical issues with that already, but anyway forrestlodge.no is the adress

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  staff-blorbo · Staff · Oct 8, 2019 at 4:51 pm

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  That is a self-hosted WordPress.org site, which we really can’t help with here.

  To clear up any confusion, WordPress.com and WordPress.org are two different entities: http://support.wordpress.com/com-vs-org/

  WordPress.org has complete documentation for self-hosted/installed versions of WordPress.org at https://wordpress.org/support/ and support at https://wordpress.org/support/forums/

  With that said, they have some options for you at https://wordpress.org/support/article/resetting-your-password/