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  podcast030118 · Member · Apr 16, 2020 at 2:52 am

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  I’ve been logged out of my website and every time I try to reset my password, I don’t receive an email to reset it. I’ve checked spam too and there are no emails there.

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  kokkieh · Staff · Apr 16, 2020 at 9:50 am

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  Hi there,

  What is the URL of the site you’re trying to access?

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  podcast030118 · Member · Apr 16, 2020 at 4:06 pm

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  Current Podcasts

  Thanks:)

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  staff-doublebassd · Staff · Apr 16, 2020 at 6:30 pm

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  Hi there,

  The site http://uwpodcast.com/ appears to be a self-hosted, WordPress (also called “.org”) site.

  To clear up any confusion, WordPress.com and WordPress.org are two, different entities, but the essential difference is that we don’t have access to all WordPress sites, only ones hosted on our WordPress.com servers. For more information, please see:

  WordPress.com vs. WordPress.org

  However, if you have access to the server control panel through your web host, it is always possible to regain access to a self-hosted, WordPress site. This WordPress.org Codex article will walk you through the steps:

  https://wordpress.org/support/article/resetting-your-password/

  Also, you may wish to contact your hosting support team for direct assistance.