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  acohen309935084 · Member · Jul 15, 2018 at 4:19 pm

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  My friend setup, hopeadvisers.org, and then switched the email on the account to mine, (email visible only to moderators and staff). The account login is hopeadvisers, but I do not know the password. When I try to reset it, apparently an email is sent to you with a link to change the password. This does not work for me. I’m not sure what to do and my friend is not available for some time.

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  justjennifer · Member · Jul 16, 2018 at 4:27 am

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  Hi there, I’ve gone ahead and tagged this thread for Staff assistance. Thanks for your patience while they get back to you.

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  fstat · Staff · Jul 16, 2018 at 6:44 am

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  Hi there,

  There must be an email sent to your email address to verify the change. Have you got that email? If not check your spam folder and ask your friend to perform the email change procedure again.