Logging in as Administrator.

  • Unknown's avatar
    aagsharp · Member ·

    I thought my Admin username was ‘adeWP’, but that doesn’t work. I’ve also tied ‘aagsharp’. Which seems to be working, but when trying to log in using the logon page it was not recognising the username. I’ve tried to use the ‘forgotten password’ option, but none of the email addresses I use are recognised. I thought my email address was (email visible only to moderators and staff). Cheers. Adrian Sharp. 0419 114167

    Site: https:thecounciloftheelements.com.au.
    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

  • fstat · Staff ·

    Hi there,

    To recover access to your website you need to contact crazydomains.com.au which is your hosting provider.

    You can also follow this account recovery guide:

    https://codex.wordpress.org/Resetting_Your_Password

    The forum you have posted is for the WordPress.com hosting platform which is different than the WordPress software that your site is using. You can learn more about these differences here:

    WordPress.com vs. WordPress.org

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