Logging onto my website

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  jamie842330514 · Member · Jan 31, 2020 at 5:45 am

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  I have a user name but my password is not working. When I click forgot password button I never receive a link in my e-mail to reset my password.

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  staartmees · Member · Jan 31, 2020 at 6:06 am

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  What is the URL of your site?

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  jamie842330514 · Member · Jan 31, 2020 at 6:18 am

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  I figured it out. Thanks!

  If anyone is having this same issue. Check your junk mail folder. Password resets often go there.

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  staff-zinnia · Staff · Jan 31, 2020 at 2:29 pm

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  jamie842330514 –

  Thanks for sharing. You’re correct! Removing that notification from the junk folder will help your email client learn that you want to see such things. Adding WordPress.com to your contacts list should also help with that filtering.