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  macklips88 · Member · Jun 15, 2020 at 11:04 am

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  unable to login into my wordpress account and stating my email is invalid when trying to unblock the restriction due to too many tries.

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  justjennifer · Member · Jun 15, 2020 at 3:23 pm

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  What WPcom account or website are you trying to log into?

  Keep in mind that we can only help with sites hosted here on the WordPress.com platform.

  For help with a site using the open source WP software, you’ll want to head over to https://wordpress.org/support/ where you’ll find documentation and users who have more experience with the software you are using. If you don’t have a username on the ORG forums you can register one on the top of that page.

  WPcom (where we are ) and WP are separate entities with different documentation and support forums. More information about the differences can be found here: https://wordpress.com/support/com-vs-org/

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  staff-doublebassd · Staff · Jun 15, 2020 at 4:08 pm

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  Hi there,

  Yes, please provide the username, website URL, or email address (no worries, only staff will be able to see the email), and I can check on this for you and point you in the right direction.

  Thanks,