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  bburpi · Member · Jun 23, 2021 at 4:48 pm

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  Need help to login

  The site I need help with is vallartainfo.com/. It is not hosted by WordPress.com or connected with Jetpack. This site is not linked to my WordPress.com account.

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  bburpi · Member · Jun 23, 2021 at 4:49 pm

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  My user name is jrvallar_info

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  staff-mckluskey · Staff · Jun 24, 2021 at 6:30 am

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  Hi there!

  I’m afraid we won’t be able to help you here as your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

  To log in, you’ll want to go to vallartainfo.com/wp-admin. And Ii you lost your password or you tried resetting your password and failed, please read the Codex article “Resetting Your Password”:
  https://wordpress.org/support/article/resetting-your-password/.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites hosted elsewhere; we can only assist with sites hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:
  https://wordpress.com/support/com-vs-org/.

  If you still need help, you can look for help at the community forums here: https://wordpress.org/support/forums/.

  http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.