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  churchrunpool · Member · Feb 21, 2022 at 5:39 pm

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  Hello, I lost my password to the site, and the email recovery goes to someone who left our pool board. How do I get a new password so I can access the site to make changes?

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  staff-blorbo · Staff · Feb 21, 2022 at 6:57 pm

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  What is the URL of the site you’re trying to access?

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  churchrunpool · Member · Feb 22, 2022 at 2:44 pm

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  http://www.churchrunpool.com

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  staff-blorbo · Staff · Feb 22, 2022 at 5:46 pm

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  That is a self-hosted WordPress.org site, hosted with Siteground, which we can’t help with here.

  To clear up any confusion, WordPress.com and WordPress.org are two different entities: https://wordpress.com/support/com-vs-org/

  WordPress.org has complete documentation for self-hosted/installed versions of WordPress.org at https://wordpress.org/support/ and support at https://wordpress.org/support/forums/

  With that said, they do have some options for you at https://wordpress.org/support/article/resetting-your-password/