Login Assistance & Search Engine Theme Appearance

• 

  kdwillis432 · Member · Sep 25, 2021 at 10:31 am

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  Hello,
  1. First I need login assistance for Word Press. Forgot my password. When I supply the email address that the user name/email address field requires it recognizes: (email visible only to moderators and staff), I click submit, and I receive notice to check my email for the info to reset. When I go to that email address there is nothing there. I check my spam folder, social and promotions folders and there is nothing there. Help me resolve please.
  2. There are different views in WP. There is the desktop view, the mobile view and search engine view. My search engine view has a significant grammatical error. How do I edit that particular view? It is a turn off to potential visitors. Thanks! Kevin

  Site: https://dreamprayernetwork.com.
  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

• 

  aisajib · Member · Sep 26, 2021 at 7:13 am

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  Hi there!

  You are already logged in to the WordPress.com account that is connected to that email address. However, your site at dreamprayernetwork.com is not hosted by us at WordPress.com.

  It’s using the WordPress.org software and is hosted by Bluehost. We primarily provide support for WordPress.com sites on this forum. There are some differences between WordPress.com and WordPress.org. If you aren’t sure about them, please check the following page that explains it well: WordPress.com vs WordPress.org.

  Please try logging in to the site directly at dreamprayernetwork.com/wp-login.php or try resetting the password here: https://dreamprayernetwork.com/wp-login.php?action=lostpassword

  If you’re having trouble, please contact Bluehost support. As the site is hosted by them, they can help you log in to the site.

  Regarding your second question, please post on the WordPress.org forum here for more assistance with that: https://wordpress.org/support/forums