login credentials not working
-
About a week ago I got an email saying that there were multiple failed attempts to login to my blog admin site, and when I tried to login today my credentials did not work and the attempt to reset the password got me the message that the email associated with the account is not recognized.
Site: https://tonyd7777.wordpress.com.
WP.com: Yes
Correct account: Yes -
The site you listed is attached to the WordPress.com account you’re already logged in as.
What is the URL of the site you’re trying to access?
NOTE: We can only assist with websites hosted here at WordPress.com. If you’re using the WordPress software, but hosted elsewhere, you will need to reach out to your hosting provider or the WordPress.org community for guidance: https://wordpress.org/support/
-
Here is the URL of my login for the WordPress blog admin site I can no longer access.
https://blog.couplestherapistla.com/wp-login.php -
Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with GoDaddy.
To clear up any confusion, WordPress.com and WordPress.org are two different entities: https://wordpress.com/support/com-vs-org/
WordPress.org has complete documentation for self-hosted/installed versions of WordPress.org at https://wordpress.org/support/ and support at https://wordpress.org/support/forums/
And, they do have some options for you at https://wordpress.org/support/article/resetting-your-password/
-
- The topic ‘login credentials not working’ is closed to new replies.