Login Error | related to updating PHP

  • Unknown's avatar
    andymacktraining · Member ·

    I was prompted (email from wordfence) to update a plug in on my site. After attempting the update, I was not able to access my login panel.

    When I enter my url (https://mycaar.com.au/dashboard-login/) the browser displays this notice: | ‘Composer detected issues in your platform: Your Composer dependencies require a PHP version ‘>= 5.6.0’.

    I’d love help to regain access and ensure my site is updated and secured.

    I’ve attached the text from the email that outlines the details of my site and the update notice….. Many thanks.. (here’s the email)
    ______________________________________________________________________________________

    This email was sent from your website ‘MYCAAR’ by the Wordfence plugin.
    Wordfence found the following new issues on ‘MYCAAR’ (15 existing issues were also found again).
    Alert generated at Tuesday 16th of February 2021 at 03:59:19 AM

    See the details of these scan results on your site at: https://www.mycaar.training/wp-admin/admin.php?page=WordfenceScan
    Critical Problems:
    * The Plugin ‘WPS Hide Login’ needs an upgrade (1.5.4.2 -> 1.8.1).
    Update includes security-related fixes. Vulnerability Informationhttps://wordpress.org/plugins/wps-hide-login/#developers
    15 existing issues were found again and are not shown.
    NOTE: You are using the free version of Wordfence. Upgrade today:
    • Receive real-time Firewall and Scan engine rule updates for protection as threats emerge
    • Real-time IP Blocklist blocks the most malicious IPs from accessing your site
    • Country blocking
    • IP reputation monitoring
    • Schedule scans to run more frequently and at optimal times
    • Access to Premium Support
    • Discounts for multi-year and multi-license purchases
    Click here to upgrade to Wordfence Premium:
    https://www.wordfence.com/zz2/wordfence-signup/
    No longer an administrator for this site? Click here to stop receiving security alerts.

  • staff-totoro · Staff ·

    Hi there,

    The site mycaar.com.au appears to be a self-hosted WordPress (also called “.org”) site hosted on Crucial Web Hosting, and not a site hosted on our WordPress.com service.

    You can confirm here: https://gwhois.org/mycaar.com.au+dns

    To clarify, we are not the only providers of WordPress sites, and Crucial also happens to offer WordPress sites, but they use a different version of the platform than what we use here. Because of this we are not able to help with your issue as it lies outside of our system. See http://support.wordpress.com/com-vs-org/ for more info.

    You can find support for your self-hosted WordPress site here: https://wordpress.org/support/forums/

    You may also wish to contact your host’s support team for more assistance.

    Hope that points you in the right direction!

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