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  addisonswonderland · Member · Jan 25, 2013 at 4:29 pm

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  We have purchased a subscription to WordPress. When our website was moved to a different server, our login began not working. We need help FAST! Thanks. This login is DIFFERENT than the account I am currently using.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jan 25, 2013 at 4:31 pm

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  Hello there,
  We’d be glad to help but in order to determine how to best do that we need you to post an active link starting with http:// to the blog in question. Will you please do that now?

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  addisonswonderland · Member · Jan 25, 2013 at 4:32 pm

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  Yes!!! thank you!!
  http://www.addisonswonderland.com/blog/

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  addisonswonderland · Member · Jan 25, 2013 at 4:33 pm

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  Our blog comes up but only about half of the content and no pictures…times out.

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  timethief · Member · Jan 25, 2013 at 4:40 pm

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  Hi again,
  Thanks for that link. Your site is a not a free hosted WordPress.com blog and we cannot help with it here at WordPress.com. We provide support only for free hosted WordPress.com blogs here.

  Support for your website is provided on the WordPress.ORG support forums and they are here http://wordpress.org/support/ If you don’t have a username account at WordPress.org, click that link and register one on the top right hand corner of the page that opens, so you can post to the correct support forums for your software.