Login Issue
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Hi- I’m having trouble logging into my website through WordPress portal. I’ve tried resetting the password from the followthebunny.com/login but I get a page does not exist- is it possible to get a password reset
WP.com: Unknown
Jetpack: Yes
Correct account: Unknown -
Hi there,
The site followthebunny.com appears to be a self-hosted, WordPress (also called “.org”) site.
To clear up any confusion, WordPress.com and WordPress.org are two, different entities, but the essential difference is that we don’t have access to all WordPress sites, only ones hosted on our WordPress.com servers. For more information, please see:
However, if you have access to the server control panel through your web host, it is always possible to regain access to a self-hosted, WordPress site. This WordPress.org Codex article will walk you through the steps:
https://wordpress.org/support/article/resetting-your-password/
Also, you may wish to contact your hosting support team for direct assistance.
It appears that your site is hosted with Amazon. I would reach out to them and they should be able to help.
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