login messed up

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  bjipensacola · Member · Dec 20, 2018 at 4:44 am

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  i think i have two profiles linked to the same email. and i can log into one. this account im writing from im not sure what its for. i need to get into the account that is linked to the site http://www.bjipensacola.com

  The blog I need help with is: (visible only to logged in users)

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  supernovia · Staff · Dec 21, 2018 at 12:33 am

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  Hi @bjipensacola, this is a self-hosted copy of WordPress through GoDaddy. It’s quite different from a site that is on our servers. They are two different accounts.

  And since your site is not here on our servers, we don’t have access to help you regain access. But I may be able to point you in the right direction.

  First contact GoDaddy to be sure you have backups and can access the hosting side of your site, then read all of these these instructions from WordPress.org to determine which method you want to use to regain access to your installation:
  http://codex.wordpress.org/Resetting_Your_Password

  As long as you can log into GoDaddy, you should be able to regain access. If you need more help, head to to the forums for self-hosted sites at https://wordpress.org/support