login problem
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I have admin access to our website, but it’s not working and the main website person is no longer available for help. Is there a way we can get into our website? We are wanting to revamp it and move from free to £3 a month, but need to get access to it first. Bob Butcher
WP.com: Yes
Correct account: UnknownThe blog I need help with is: (visible only to logged in users)
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Hi Bob,
I understand that you’re having trouble accessing your website. I’m sorry to hear about the difficulties you’re experiencing, and I’m here to help.
In order to regain access to your website, you’ll need to follow our Account Recovery guide, which you can find at: https://wordpress.com/support/account-recovery/. This guide will walk you through the necessary steps to verify your ownership of the site and recover your account.
As part of the process, you’ll be asked to provide proof of ownership. This is an important security measure to ensure that only authorized users can gain access to the website. The Account Recovery guide will explain the various forms of proof that you can provide to verify your ownership.
We understand how crucial it is for you to regain access to your website, and our team is here to support you every step of the way. If you have any questions or need further assistance during the account recovery process, please don’t hesitate to reach out to us.
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