Login Problem

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  1stpreschool · Member · May 5, 2021 at 12:25 am

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  I need to know my w-admin user ID and Password of http://www.1stpreschool.com. My website was destroyed with unknown reason, so I asked to redesign this sight to the designer. To repair this site, I need to know login ID and Password. If you have, please let me know.

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  staff-totoro · Staff · May 5, 2021 at 12:55 am

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  Hi there,

  The site christianwebhost.com appears to be a self-hosted WordPress (also called “.org”) site hosted on Christian Web Host, and not a site hosted on our WordPress.com service.

  You can confirm here: https://gwhois.org/1stpreschool.com+dns

  To clarify, we are not the only providers of WordPress sites, and Christian Web Host also happens to offer WordPress sites, but they use a different version of the platform than what we use here. Because of this we are not able to help with your issue as it lies outside of our system. See http://support.wordpress.com/com-vs-org/ for more info.

  However, the good news is that as long as you have access to the server control panel through Christian Web Host, it is always possible to regain access to your self-hosted WordPress site. This WordPress.org Codex article will walk you through it: http://codex.wordpress.org/Resetting_Your_Password

  You can ask Christian Web Host support for direct assistance in completing the steps in that article; they would be in the best position to help.

  Hope that points you in the right direction!