Login Problem

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  vtan6 · Member · Aug 18, 2021 at 4:20 pm

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  Hi, we have lost the username and password to access the mentioned URL. Could you help us to regain the access as we need to edit some info on the website. Thanks in advance

  Site: https://www.globalcirclerehab/com.
  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  supernovia · Staff · Aug 18, 2021 at 8:53 pm

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  Hi! I can’t because the site isn’t hosted here, but I do know just the document that your host can help you with. First, make sure you’re using this login address: globalcirclerehab.com/wp-admin

  If that isn’t working, your host may be able to help you make backups and use one of these recovery options:
  https://wordpress.org/support/article/resetting-your-password/

  Then, if you need more help, head to to the forums for self-hosted sites at https://wordpress.org/support , since these forums are for the free sites hosted here at WordPress.com. Here’s the difference:
  https://get.wp.com