Login problems

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  smarkussen · Member · Feb 15, 2017 at 4:10 am

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  Hi.
  I have problems logging in to my website. I can login here, but when I press the link to go to my site and I have to re-enter my login info, it does´t allow me.

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Feb 15, 2017 at 4:15 am

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  Hi there,

  The site http://www.mynailartstore.com/ appears to be a self-hosted, WordPress (also called “.org”) site.

  To clear up any confusion, WordPress.com and WordPress.org are two, different entities, but the essential difference is that we don’t have access to all WordPress sites, only ones hosted on our WordPress.com servers. For more information, please see:

  WordPress.com vs. WordPress.org

  However, if you have access to the server control panel through your web host, it is always possible to regain access to a self-hosted, WordPress site. This WordPress.org Codex article will walk you through the steps:

  http://codex.wordpress.org/Resetting_Your_Password

  Also, you may wish to contact your hosting support team for direct assistance.

  Cheers,

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  smarkussen · Member · Feb 15, 2017 at 5:00 am

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  Thanks a lot.
  But even when I press the “lost password” button, it sends me directly back to the admin login page without any options to recover my password.
  I´ve tried to change the password 3 (on my wordpress.com profile), but it doesn’t work either.

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  staff-doublebassd · Staff · Feb 15, 2017 at 2:09 pm

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  The best bet would be to contact your site host and see if they could assist you in regaining access to your site.

  Are you hosting with iPage? If so, they may be able to help you.