login to my wordpress site

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  dokkedill295259038 · Member · Jun 27, 2018 at 10:00 am

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  I have my old emailadress registrered, so have do i recover my password?

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  gemmacevans · Member · Jun 27, 2018 at 11:14 am

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  Hi dokkedill295259038,

  What is the username of the account of URL of the site you need to recover the password for?

  Just let me know and we can go from there.

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  dokkedill295259038 · Member · Jul 2, 2018 at 4:26 pm

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  Hi Gemma,

  username is notkristin

  Thank You!

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  supernovia · Staff · Jul 2, 2018 at 11:26 pm

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  Thanks @dokkedill295259038 :)

  Have you tried logging out, then using the password reset form here?
  http://en.wordpress.com/wp-login.php?action=lostpassword

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  dokkedill295259038 · Member · Jul 3, 2018 at 5:03 am

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  Hi Supernovia,

  when doing that, the system sends a password reset to my old email. I cant reach it. That is my problem.

  Thank you.

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  fstat · Staff · Jul 3, 2018 at 10:07 am

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  Hi there,

  If you don’t have access to that email address, in order to regain access to a WordPress.com account, we’ll need one of the following things:

  * A transaction ID for any upgrades purchased for the account

  https://en.support.wordpress.com/transaction-id/

  * The WordPress.com account activation link, which we sent to your email address when you first registered with us.

  For more information, you can read our Account Recovery guide:

  Recover Your Account

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  dokkedill295259038 · Member · Jul 3, 2018 at 6:16 pm

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  its solved now. Thank you!

  Best regards
  Kristin