Login – User doesn’t exist

• 

  dasistgeschmackssache · Member · Sep 14, 2021 at 2:23 pm

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  Hey guys, I’m completely new to WordPress and maybe my question is kind of dumb.
  As I’m studying design, a friend asked me to improve their online shop.
  I got the email and password to log in but WordPress tells me this user doesn’t exist. She is sure though that the email is right.
  What am I doing wrong?
  The URL is https://sanitaetshausonline.shop/ and I used https://sanitaetshausonline.shop/wp-login.php to try and log in.
  Thanks!

  Site: https://sanitaetshausonline.shop/.
  WP.com: Yes
  Correct account: Unknown

• 

  staff-doublebassd · Staff · Sep 14, 2021 at 5:33 pm

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  Hi there,

  I see that this thread is set to resolved. Are you still having issues accessing the site? If so, what email and username are you trying to use to gain access to the site?

  Let us know and we’ll be happy to assist.

  Thanks!

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  dasistgeschmackssache · Member · Sep 14, 2021 at 7:41 pm

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  Thanks so much for your reply, the Email adress she gave me was wrong in the end as I thought at the beginning… I didn’t know how to delete my post so I set it to resolved. But thanks again!!