login window is gone
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I used to login to my blog via this link:
https://kiddynamitesworld.com/wp-admin/
but now it just gives me a blank page with no way to even login? can you guys help? It was originally set up and hosted, many years ago, via Stocktwits, and I now host it on my own at Bluehost, with WordPress as the back end. As you can probably tell, I’m not very savvy with this stuff… a few months ago I was able to log in and I updated some version of WordPress and now the login window at https://kiddynamitesworld.com/wp-admin/ is gone and I can’t access my posts.
WP.com: Unknown
Jetpack: Unknown
Correct account: UnknownThe blog I need help with is: (visible only to moderators and staff)
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Hi there,
Apologies, but we can’t help with your issue directly because we don’t host kiddynamitesworld.com on our WordPress.com managed hosting.
To explain, we are a fully managed hosting provider and use a custom server environment that is optimized for WordPress, provides built-in security and performance improvements, as well as in-house support for your site questions.
Because of the way we’ve optimized our service, we also use a customized version of WordPress that is different (under the hood) from what you use at your current provider. As a result, we do not have access to your site and are not familiar with the source of your issue.
You definitely have the option to move your site to us so we can provide in-house help, but as it stands now, we cannot help since it is hosted elsewhere. The good news is that help is available here at the open-source WordPress forums: https://wordpress.org/support/forum/how-to-and-troubleshooting/
The folks in that forum are more familiar with these kinds of issues and are in the best position to help. Thanks!
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