Lost access to account when switching domain direction

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  atlanticchristianacademy · Member · Apr 6, 2020 at 7:16 pm

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  I recently built a new website in squarespace and connected my wordpress domain but now have lost access to my wordpress site and all of the files/images. Is there a way to reactivate this account?

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  staff-zinnia · Staff · Apr 7, 2020 at 11:20 am

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  Good Morning –

  I’m happy to take a look. What’s the site involved?

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  atlanticchristianacademy · Member · Apr 7, 2020 at 2:51 pm

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  Good Morning! Our connected domain was atlanticchristianacademy.net

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  staff-doublebassd · Staff · Apr 7, 2020 at 4:45 pm

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  Is the WordPress site you lost access to hosted on WordPress.com? atlanticchristianacademy.net is hosted on Squarespace, and if the site you lost access to is hosted here, it will have a WordPress.com blog address. Otherwise, the site you are trying to regain access to may be self-hosted. if you know the blog address, let me know and I will point you in the right direction.

  Thanks,