Lost access to the WordPress website after transferring my domain from POP to Wix

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  huchengze · Member · Oct 14, 2021 at 3:29 pm

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  Hi there!

  I have trouble recovering the content in the WordPress website after I transfer my domain from POP to Wix because I could no longer log in as an editor of the website. The link is as below:
  https://ionssim.co/wp-login.php

  It would mean a lot if the staff could provide a link for me to gain access to my old site to retrieve the content

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

• 

  supernovia · Staff · Oct 14, 2021 at 6:23 pm

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  Hey there, I’m not sure who POP is, but if your site was hosted there previously, they can likely help you find a temp address for the WordPress installation.

  They may also be able to help you update the settings, if needed:
  https://wordpress.org/support/article/changing-the-site-url/

  Then if you need more help with WordPress, use the correct forums here:
  https://wordpress.org/support/forums/

  Here’s the difference between the free WordPress software and our managed hosting services:
  https://get.wp.com

  Hoping this helps!