Lost Access to Username/Password

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  heather991 · Member · Apr 1, 2014 at 9:47 pm

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  Hello!

  A former employee at our company set up our website using WordPress and we cannot reach her to retrieve our log-in information. We would greatly appreciate being contacted to discuss how to access our account. Thank you!

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  raincoaster · Member · Apr 1, 2014 at 10:00 pm

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  I’m afraid the blog belongs to the person who set it up. There’s no process to transfer a blog to someone who never participated in it.

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  heather991 · Member · Apr 1, 2014 at 10:05 pm

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  Thanks for responding, RC. We were afraid of that. Any clue how we can contact someone to terminate payment since our company is paying for it?