Lost access to website

• 

  kidsvotingnorthalaska · Member · Oct 3, 2022 at 4:57 am

  • Copy link
  • Add topic to favorites

  Hello,
  I made a mistake- I logged into my admin account for https://kidsvotingnorthalaska.com/ and then went to try and change the domain from a .com to .org, as we have purchased that domain, I edited .org in our admin settings and as soon as I hit save it locked me out. I tried to sign back in through my admin email and it created a whole different account with the same email- I am perplexed. Every time I use my admin log in link with the .com it turns it to .org and gives me the ‘This site can’t be reached’ page. I know I did it wrong, but how is it that easy to mess up! Please help.

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Unknown

• 

  staartmees · Member · Oct 3, 2022 at 7:23 am

  • Copy link

  We can’t help you as your site isn’t running on the wordpress.com platform. To change your domain back, https://wordpress.org/support/article/changing-the-site-url/

• 

  kidsvotingnorthalaska · Member · Oct 3, 2022 at 11:19 am

  • Copy link

  I would like to change my domain back to a .com and undo my mistake, but I am not able to access my account anymore. There is no way for me to log in, every time I do it says “This site can’t be reached”.

• 

  staartmees · Member · Oct 3, 2022 at 5:54 pm

  • Copy link

  Just read the info at https://wordpress.org/support/article/changing-the-site-url/ to solve your problem.