Lost Account: Delete my Old Blog

buenibee · Member · Jul 30, 2016 at 1:33 am
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Hello,

I have forgotten my old access credentials for my old blog: http://buenavielyn.wordpress.com/ and I want to delete it. Can you help me out?

The blog I need help with is: (visible only to logged in users)
staff-doublebassd · Staff · Jul 30, 2016 at 1:47 am
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Hi there,

If you aren’t able to provide an email from the email address with which the blog was registered, a transaction ID, or the original activation link, I’m afraid we won’t be able to help you recover the account.

We have a strict policy in place to protect our users from third parties who might try to use our support system to gain access to other users’ accounts.

However, if there’s personal information on your blog, I would be happy to set it to private, so that search engines and users can’t access it – just let me know.

Thanks!
buenibee · Member · Jul 30, 2016 at 1:58 am
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Hello darnelldibbles,

Thank you for your quick response. It’d be good if you make it private then. Do you need me to provide you anything? :)
staff-doublebassd · Staff · Jul 30, 2016 at 2:10 am
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No, nothing needed from your end. I have set the site to private. Please let me know if you need anything else. Thanks!
buenibee · Member · Jul 30, 2016 at 2:12 am
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Cool. Thank you so much! :D
staff-doublebassd · Staff · Jul 30, 2016 at 3:10 am
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You’re welcome!
cheungy1210 · Member · Jul 30, 2016 at 6:05 pm
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Hello staff-doublebassd – I have a similarish problem where I have a site that I was importing from Tumblr to WordPress and realised it was not letting me set my blog to private. I immediately deleted it and now I am stuck with remnants of the site and it is still accessible – can you help me delete it?
staff-doublebassd · Staff · Jul 30, 2016 at 8:16 pm
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@cheungy1210,

What is the site URL?
cheungy1210 · Member · Jul 30, 2016 at 8:17 pm
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Hello staff-doublebassd it is mawbies.wordpress.com
cheungy1210 · Member · Jul 30, 2016 at 8:27 pm
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staff-doublebassd have you had any luck? Please let me know..
staff-doublebassd · Staff · Jul 30, 2016 at 8:34 pm
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Hi there,

It is not under your account that you are contacting me from, so I cannot delete it. However, I can set the site to private so that no one can view it and search engines no longer has access to the site.

Let me know if you would like me to proceed with privatizing the site.

Thanks!
cheungy1210 · Member · Jul 30, 2016 at 8:35 pm
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staff-doublebassd yes please set it private.

OR can you add it back to my account I can go to delete the posts. If not please make it private.
cheungy1210 · Member · Jul 30, 2016 at 8:48 pm
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Hello staff-doublebassd I’ve not heard back from you, is it possible to make it private?
staff-doublebassd · Staff · Jul 30, 2016 at 9:04 pm
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Hi there,

I re-added the blog back to your account. You should have access to it now.

Thanks,
cheungy1210 · Member · Jul 30, 2016 at 9:07 pm
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Excellent, thank you staff-doublebassd, you’re a life saver!
staff-doublebassd · Staff · Jul 30, 2016 at 9:08 pm
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You’re welcome!

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