Lost all stats !

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  nicolinux31 · Member · Oct 24, 2012 at 8:48 am

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  Hello

  I installed the news version of the iOS WordPress app yesterday and stats weren’t working for me. I tried to deactivate and then reactivate Jetpack plugin on my blog and I lost all my stats…

  I only have two days of stats now and I’d wish to get all my previous stats back (4 years of data !). Moreover, I noticed the stats aren’t registered the way they should be : they’re way much lower than they should be.

  Please tell me what I should do…
  Nicolas
  Blog url: http://voiretmanger.fr

  The blog I need help with is: (visible only to logged in users)

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  staff-blorbo · Staff · Oct 24, 2012 at 7:24 pm

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  Were you using the WordPress.com Stats plugin prior to Jetpack? If so, did you ever change your blog’s domain or URL while using it?

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  nicolinux31 · Member · Oct 24, 2012 at 9:55 pm

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  @ macmanx : yes, and yes. I guess I’m out of luck then ?

  Strange thing is it worked really well after the change of domain, for about 1 month or 2…

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  staff-blorbo · Staff · Oct 24, 2012 at 11:11 pm

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  Unfortunately, yes. Switching the URL under the old WordPress.com Stats plugin broke quite a bit, so there is no way to recover the stats now.