lost data base

  • Unknown's avatar
    dribbola · Member ·

    Please guide me on how to recover my website data base.

    Site: (email visible only to moderators and staff).
    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

  • staff-totoro · Staff ·

    Hi there,

    We’re limited in how we can help because we don’t house your site on our managed WordPress.com hosting service. Your host uses the open-source variant of the WordPress platform which functions differently than what we offer here on WordPress.com. Because of this we don’t have access to your server files, or the ability to take a closer look at your site.

    In this case you will need to reach out to your web host directly and see if they offer any internal backups you can restore from. Hope this helps point you in the right direction!

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