Lost domain and website

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  alvinamaroborja · Member · Jan 21, 2019 at 12:14 pm

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  Need to retrieve our website files and web domain

  The blog I need help with is: (visible only to logged in users)

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  ratneshsonar · Member · Jan 21, 2019 at 12:29 pm

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  Hi there

  Can you please share your site’s address starting from https:// so I can guide you in the right direction?

  Please note that We’re only able to provide support for WordPress websites that are hosted on WordPress.com and these forums are for WordPress.com hosted sites only.

  If your site is using the self-hosted version of WordPress you need to seek help at the WordPress.org forums:

  https://wordpress.org/support/

  You can read more about the difference between WordPress.com and WordPress.org here:

  WordPress.com vs. WordPress.org

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  alvinborja · Member · Jan 21, 2019 at 12:59 pm

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  It’s http://generalmanagerpro.com

  But in the dev environment, it is still up and running. Here’s the link: http://52.24.133.167/_wp/gmproweb_dev/ However, we lost our user credentials here.

  Please instruct us how to recover. Thank you