LOST MY DATA

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  gokuney911 · Member · Jul 20, 2022 at 7:27 am

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  Hi,
  I was away on vacation for a month and couldn’t see the mail for payment failure. Please help me restore my site :( It is super critical for my business.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  fstat · Staff · Jul 20, 2022 at 8:46 am

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  Hi there,

  I’ve restored your plan and domain connection. You can now go to your Purchases page, add a payment method, and renew them.

  https://wordpress.com/me/purchases

  Let me know if there’s anything else I can help you with.

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  gokuney911 · Member · Jul 22, 2022 at 12:29 pm

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  Hi,
  Thanks for restoring it. However, I can not see my data :'( Can you please help out

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  gokuney911 · Member · Jul 22, 2022 at 12:32 pm

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  Please help me out with this. I’ve added the payment information as well. Just wanted to get my data back and get this up and running.

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  gokuney911 · Member · Jul 22, 2022 at 12:46 pm

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  Sorry for acting paranoid :( But please restore my site as it was last month :|
  I can see pages, those are updated in June so there must be some sort of internal backup or something that I can get my site up and running from

  Please please help me out

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  aleone89 · Staff · Jul 22, 2022 at 1:58 pm

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  Hello there,

  Many thanks for reaching back out.

  You should be able to restore the site here: https://wordpress.com/backup/wemetalworkers.com

  Also, now that the re-purchase has been made, you can also request help in realtime via https://wordpress.com/help/contact

  We hope this helps.