lost my site

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  clareemckenna · Member · Feb 17, 2017 at 4:02 am

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  I was trying to make a new site (littlemoth.us) and somehow my other site (claremckenna.com) was completely gone when I went to check on it. Now both sites are gone, and I have no idea what happened / what I am doing. HELP!

  The blog I need help with is: (visible only to logged in users)

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  gemmacevans · Member · Feb 17, 2017 at 1:34 pm

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  Hello,

  I was trying to make a new site (littlemoth.us) and somehow my other site (claremckenna.com) was completely gone when I went to check on it.

  claremckenna.com is a self hosted WordPress.org site, not a WordPress.com site. Did you previously have Jetpack on this site? Jetpack would have connected the site to your WordPress.com account:

  Jetpack

  Let me know and we’ll go from there.

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  fairygodmutha · Member · Feb 27, 2017 at 1:45 am

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  Hi – we changed the URL of the site accidentally and now can’t log in to the original site. It used to be http://www.waldwickmuseum.org and we accidentally changed it to http://www.waldwickcommunityalliance.org (we also registered http://www.waldwickmuseum.com but that wasn’t the original URL). Can you help please?

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  gemmacevans · Member · Feb 27, 2017 at 3:58 pm

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  Hi fairygodmutha,

  http://www.waldwickmuseum.org is a self hosted WordPress.org site, not a WordPress.com site. The differences between the two are explained here:

  WordPress.com vs. WordPress.org

  We are only able to assist with WordPress.com sites on these forums. However, support for self hosted sites is available here:

  https://wordpress.org/support/

  If you are having trouble logging in to the site I’d recommending speaking to your hosting provider. They should be able to help you out.

  Best of luck getting the problem sorted!