Lost my site

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  trekms · Member · Mar 27, 2021 at 11:06 pm

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  I tried to change my domain name in WordPress. When I try to sign into my old domain it redirects me to the new domain and an error message comes up. Any advice to get back in?

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  staff-mckluskey · Staff · Mar 29, 2021 at 8:38 am

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  Hi there!

  Since what you described wouldn’t be possible on WordPress.com, I guess you’re talking about a WordPress site hosted elsewhere, we are not able to help with those.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so we can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:
  https://wordpress.com/support/com-vs-org/.

  You can look for help at the community forums here: https://wordpress.org/support/forums/.